The second insurance company, on the other hand, says my mission statement is to be a partner to my customers on their wellness journey. Hariharan: Like Google has become the de facto standard for searches, Amazon has become a de facto standard for product searches and product purchases. This is a very simple example of connected customer experiences. The Honorable Marsha Blackburn, U. My car today can accurately predict where I am headed based on the time of day and day of the week. The global IT services, consulting and business solutions firm claims the typical four- to five-year payback period will almost be halved to between two and three years. She is a popular speaker, delivering keynotes at industry events, corporations and institutions such as General Electric, the U. Customers will choose companies that offer them hyper-personalized and differentiated experiences, says Seeta Hariharan, general manager and group head at the digital software and solutions group at Tata Consultancy Services. As you are watching the video, the store sends you another notification asking you if you want to purchase some beetroot.
spearheading execution, mobilizing teams, building strategic plans, setting go-to market strategy, and creating cost-effective business results across Software, Services, Hardware, M&A, Marketing, and other groups. At TCS, I’ve had the opportunity to drive digital transformation.
Check out professional insights posted by Seeta Hariharan, GM & Group Head.
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Seeta Hariharan GM and Group Head TCS Digital Software & Solutions Group Seeta Hariharan joined TCS Digital Software & Solutions Group in as its.
So what more can businesses do?
European cities share 10 principles for using citizen data. Truth, Internet Activism, and Integrity in the Social Network Era By the nature of their design, digital communities enable prosocial interaction—inclusive of all people, genders, generations, and ideologies. Knowledge Wharton: Could you drill down a bit deeper into what you just said? Contact Us.
My car today can accurately predict where I am headed based on the time of day and day of the week.
LinkedIn Twitter Facebook city journey,” said Seeta Hariharan, general manager and group head, TCS Digital Software & Solutions Group. connect scores of new urban data sources,” said Seeta Hariharan, the will use streetlamps as the backbone for their wide area networks.
Susanna Pollack President, Games for Change. More importantly, what has changed about the relationships between companies and the customers, and what has not changed? So it is a good thing for customers.
Friday, May 10, - am to pm. But to do something like this for a customer, at this level of elaboration and intricacy, would be quite an expensive exercise.
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Knowledge Wharton: How can companies deal with a giant like Amazon?
Seeta hariharan linkedin network
|Digital technologies are transforming every aspect of our lives — at home and at work — and how we interact with others.
I think any kind of privacy data regulation will force businesses to rethink their data strategy and their data governance strategy. My car today can accurately predict where I am headed based on the time of day and day of the week. So that is the motivation for him to change the behavior to go into a pet store.
What I found very clever about this is that Amazon Prime already has very detailed information about customers and it would make it fairly easy for them to build such customer personas as you were describing by combining the online and offline experiences.
Hariharan : One of the things I have seen in the last few years is that enterprises think that they must bring people who are focused on data or digital.
Digital innovations and emerging technologies, networks, and services are .
About Seeta Hariharan – Seeta Hariharan
Seeta Hariharan, GM & Group Head, Digital Software and Solutions Group, Tata.
Subscribe on iTunes! Seeta is a devotee of lifelong learning, devouring more than books each year. About Seeta Hariharan. How do they ensure that the experiences that they provide to their customers are consistent across all of the channels? Enter a search term Search. During this session, attendees will learn how diversity of thought, industry, funding streams, and infrastructure have fostered a culture of risk-taking, creativity, and collaboration.
Knowledge Wharton: Could you drill down a bit deeper into what you just said?
Seeta hariharan linkedin network
|I was talking recently to a friend who has four dogs and he buys a lot of dog food from Amazon.
Emerging Issues. The New Economy Opportunity Technology is not only changing the way we work, but how companies and organizations conduct business and reach consumers. As companies, we need to be transparent with our customers in how we plan to use the data.
Knowledge Wharton: A part of the challenge around data is that people are concerned about who has access to what data, and even more importantly, how that data is used. The world population is approximately 7.